One dashboard.
Every order issue.
Nothing slips through.
DarkShepherd gives Shopify merchants real-time visibility into order problems and helps you act fast.
- Spot issues fast
- Take action in one place
- Keep orders moving
Overview
Real-time snapshot of your store operations.
23
Orders Needing Attention
▲15%vs May 1 – May 7
8
Paid, Not Fulfilled
▲33%vs May 1 – May 7
9
Fulfilled, No Tracking
▲13%vs May 1 – May 7
6
Quietly Stalled
▼14%vs May 1 – May 7
Recent Alerts
23- 2m ago
#1027 Paid, not fulfilled
- 18m ago
#1026 Fulfilled, no tracking
- 1h ago
#1025 Customer notes indicate an issue
- 1h ago
#1024 Tracking not updated in 7+ days
- 3h ago
#1023 Payment captured, order risk
Showing 1–5 of 23 alerts
Order Timeline
Order Placed
May 12, 9:14 am
Paid
May 12, 9:14 am
Fulfilled
May 12, 11:02 am
Complete
—
- Customer
- John D.
- Total
- $89.97
- Items
- 2
- Order Date
- May 12
Notes: Express shipping selected. Customer messaged about delivery.
Orders Needing Attention
#1027
$89.97
Paid, not fulfilled
2m
#1026
$124.50
Fulfilled, no tracking
18m
#1025
$59.98
Customer issue
1h
#1024
$33.99
Tracking stale (7+ days)
2h
#1023
$149.00
Payment risk
3h
Showing 1–5 of 23
Core Capabilities
Real-Time Visibility
See issues as they happen.
Smart Alerts
Get notified about what matters.
Timeline & Context
See the full story in one place.
Take Action
Resolve issues and keep orders moving.
See What Needs Attention
See what needs attention.
- All order issues in one place
- Rich context and timelines
- Action in seconds
Orders Needing Attention
#1027
Paid, not fulfilled
Age 2m$89.97#1026
Fulfilled, no tracking
Age 18m$124.50#1025
Customer issue
Age 1h$69.98#1024
Tracking stale (7+ days)
Age 2h$33.99#1023
Payment risk
Age 3h$149.00
- #1027Paid, not fulfilled2m$89.97
- #1026Fulfilled, no tracking18m$124.50
- #1025Customer issue1h$69.98
- #1024Tracking stale (7+ days)2h$33.99
- #1023Payment risk3h$149.00
Showing 1–5 of 23
Protect your revenue. Keep customers happy.